How we work

From first question
to clear plan.

No black boxes. At every stage you’ll know what we’re doing, why we recommend it, and what happens next.

  1. Discover

    [Typical length]

    We learn how your business works, who you serve, and what’s getting in the way.

    • Kickoff call and goals
    • Review of your site, brand, and channels
    • Customer and competitor research
    YOU GETA short summary of what we heard

  2. Define

    [Typical length]

    We agree on priorities, messaging, and scope. Every recommendation comes with the reason behind it.

    • Priorities and success measures
    • Messaging and structure
    • Scope, timeline, and budget
    YOU GETA clear, written plan

  3. Create

    [Typical length]

    We design, build, and refine together, with regular check-ins so you always know where things stand.

    • Design in Figma with review rounds
    • Build and content entry
    • Testing across devices
    YOU GETWork you’ve seen and shaped

  4. Launch & grow

    ONGOING

    We launch carefully, show you how everything works, and keep improving it with you if you’d like.

    • Launch checklist and handover
    • Training on your tools
    • Optional ongoing support
    YOU GETLaunched work you own

Working together

What you can
count on.

The same habits on every project, whatever its size.

  • You talk to the founders

    Every message goes to Limuel or Charisse, the people doing your project. No hand-offs.

  • Regular check-ins

    Scheduled updates and short walkthroughs of work in progress, so nothing arrives as a surprise.

  • Decisions explained

    Every recommendation comes with the reason behind it. Your input shapes the work.

  • You own it all

    Your site, domain, accounts and files are yours. We make ownership clear from day one.

Tools

Tools you’ll recognize.

We build on established platforms, so your team can keep things running without us.

  • FigmaDesign and prototypes
  • WordPressWebsites
  • ShopifyEcommerce
  • KlaviyoEmail flows
  • HubSpotCRM and marketing
  • GA4Analytics